In Moto Ltd, Croydon

Faraday House, Gladstone Road, Croydon CRO 2BQ

Call us: 020 8689 2341

Terms & Conditions

To help us in helping you making your visit to our site a pleasant one, please take some time to read through our terms and conditions. This will avoid any misunderstanding.

Returns

We always make sure you are happy with your purchase, however if you feel that for any reason you would like to return the goods please contact us straight away. The goods must be returned to us within 14 days, in the same condition that they left us, unused and unopened. All returns must have original invoice in order to be liable for a refund. Any goods returned after 14 days, are opened, used or damaged will not be entitled to a refund. We recommend you use recorded delivery when returning items to us to avoid loss of goods.
For any special orders that are incorrect or no longer needed by the customer, refunds will be subject to a 20% stock fee.
Items such as helmets are non refundable due to hygiene and safety reasons.

Dispatch

We look to dispatch items, from stock within 1 working day Monday-Friday. For special orders the dispatch time varies depending on the supplier; however we look to supply the goods within 10 days. If for any reason you have not received your goods after the 10 day period please contact us immediately.
Bulky, heavy items are dispatched within 1 business day by 24 hour courier. Smaller items are sent using Royal Mail Recorded delivery. These services insure all items reach you and avoid delays and costs for both us and you. All items are signed for and tracked. Signature on delivery is optional on certain situations when requested.

Stock

Most items purchasable on our site are normally in stock, but please be aware that in the event of there being no stock, the dispatch of your item will be delayed. We will do our best to prevent this from happening. In the event of no stock, and we need to order something in, we shall contact and notify you of any delays. If for any reason you do not hear from us within 2 days please contact us to make sure we have received your order.

Prices

All prices shown are inclusive of VAT unless stated otherwise. All prices are correct at time of publication. We reserve the right to change prices at any time without notice.

Complaints

If for any reason you are unhappy with your purchase or are unhappy about quality of service given by any member of staff, please contact us

Post – Inmoto Ltd, 187 St James’s Road, Croydon, CR0 2BZ
Email – info@inmoto.com
Phone – 020 8689 2341